Free Service Agreement Template for Contractors

A strong service agreement protects both you and your customer. It sets clear expectations about what work will be performed, when it will be completed, how much it will cost, and what happens if something goes wrong. Many contractors operate without written agreements, which leads to scope creep, payment disputes, and liability exposure. This free service agreement template is written in plain language and covers the essential sections that residential and commercial service contracts require. It includes scope of work definitions, pricing and payment schedules, cancellation and rescheduling policies, warranty terms, liability limitations, and signature blocks for both parties. The template is designed to be customizable — you can add trade-specific clauses for permits, inspections, material warranties, or maintenance schedules. Having every customer sign a service agreement before work begins is one of the most important steps a contractor can take to run a professional, dispute-free operation.

Begin by filling in your company information and the customer details at the top of the agreement. Write a clear, specific scope of work describing exactly what services will be provided and, just as importantly, what is excluded. Enter the pricing terms including any deposit required before work begins. Set the project timeline with start and estimated completion dates. Review the warranty section and adjust the duration and coverage to match your company policy. The liability and cancellation sections use standard contractor language, but you should have a local attorney review them for your state. Both parties sign and date the agreement before any work begins. Keep a signed copy for your records.